IT support packages — Start, Standard, Premium SLA

IT support packages with SLA

Three tiers for businesses near Częstochowa. Fixed monthly fee, guaranteed response times, on-site visits included (no extra travel costs).

Start (1-5 workstations)

For small shops, single-person offices, salons.

  • 5 hours/month support
  • 12h business response time
  • Basic backups, antivirus, updates

Standard (6-20 workstations)

Restaurants, law firms, accounting offices, wholesalers.

  • 15 hours/month
  • 8h response
  • Full backups with verification, security policies, ERP/POS support

Premium (20-100 workstations)

Offices with servers and networks.

  • 40 hours/month
  • 4h response
  • 24/7 proactive monitoring, quarterly backup restore tests, annual security audit, Saturday emergency support, dedicated account manager (Witold Liberda)

Always included

  • Free initial audit
  • Fixed monthly fee
  • On-site visits without extra travel charges
  • VAT invoice
  • 1-month notice period

📞 +48 604 514 846

Porozmawiajmy o opiece IT dla Twojej firmy

Bezpłatna konsultacja — opowiedz nam o Twojej infrastrukturze, my zaproponujemy zakres opieki i wycenę.

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