Privacy policy

> Note: The legally authoritative version of this policy is in Polish (RODO/GDPR compliance is governed by Polish law). The English version below is a summary for international visitors.

1. Data controller

Wilicom Spółka z ograniczoną odpowiedzialnością ul. Jana Długosza 74, 42-100 Kłobuck, Poland NIP (Polish tax ID): 5742080072 Contact: [email protected], +48 604 514 846

2. Data processed

Depending on the form of contact and service:

Identification and contact data (name, phone, email, company address, NIP/VAT ID)
Submission content (fault description, business inquiry details)
Technical data (IP address, browser type — server logs)
Correspondence and accounting documents

3. Purposes and legal basis (GDPR Art. 6)

Service delivery and contract performance — Art. 6(1)(b)
Invoicing and tax obligations — Art. 6(1)(c)
Quote responses — Art. 6(1)(b) or (f) (legitimate interest)
IT system security (server logs) — Art. 6(1)(f)

4. Retention

Invoice and contract data — as required by Polish tax law (typically 5 years from end of fiscal year)
General correspondence — up to 24 months
Server logs — up to 90 days

5. Your rights

Access, rectification, erasure, restriction, portability, objection, withdrawal of consent (where applicable), and complaint to the President of the Personal Data Protection Office (Polish DPA).

Contact: [email protected].

6. Recipients

Accounting firm serving Wilicom Sp. z o.o.
IT and hosting service providers (under data processing agreements)
State authorities — only where legally required.

7. Cookies

We may use cookies only for technical purposes (session, language). No third-party marketing or analytics cookies at this time.

8. For the legally authoritative Polish version

See Polityka prywatności.